Pay-as-you-go virtual receptionist services

Virtual Receptionist Hero Circle

We answer your calls. You get your time back.

Running a business is time consuming and you may not always be able to answer phone calls, which can lead to missed opportunities. That’s where Answer comes in. We take the stress away by answering calls for you, 24 hours a day.

You can focus on managing your business, without worrying about missing messages. Your customers receive excellent service from our UK-based virtual receptionists, no matter when they call. And as the original pay-as-you-go service, we only charge per call received.

“Brilliant service for small businesses. Very good value and professional service. No need to ever miss a clients call without having the expense of a dedicated receptionist. I would highly recommend.”

How it Works

Sign up in just a few minutes

Once you have an account, use the online portal to tell us about your company.

Divert your calls

We’ll issue an 0208 number to divert your phone across to, at no extra cost.

Award-winning operators

Our experienced, award-winning operators will answer the calls in your company name.

We’ll send you your message

Via email or SMS. You can also view the message on the online portal.

Pay as you go

Simply pay per call handled by your Answer virtual receptionist.

“Anwer.co.uk provides a simple to use, professionally run virtual receptionist service. Initial set-up is easy and settings can be changed at any time. The charges are very reasonable and enables us to have a customer service number without the expense of staff salaries, offices costs etc.”

Why choose Answer?

Available 24 hours

Your calls will be answered by a human being in our office, in your company name, 24 hours a day, seven days a week, leaving you to get on with running your business.

We specialise in out-of-hours answering – ideal if you have a support number that needs to be answered at any time. Sleep soundly knowing it’s being taken care of.

“Excellent service - saved me money and picked up new business by not missing that vital call. Paid for itself in days.”

Available 24 hours

Your calls will be answered by a human being in our office, in your company name, 24 hours a day, seven days a week, leaving you to get on with running your business.

We specialise in out-of-hours answering – ideal if you have a support number that needs to be answered at any time. Sleep soundly knowing it’s being taken care of.

“Excellent service - saved me money and picked up new business by not missing that vital call. Paid for itself in days.”

Need More?

No problem. We can easily upgrade you to our JAM call answering service if you would like us to take more information, have calls transferred directly to the right person, or just require something a bit more bespoke.

The Numbers

Answer Rate
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Average Ring Time
0 rings
Average Quality
0 / 10
Customer Service Response
0 mins

Over 2,000 Reviews on Trustpilot

(That’s three times more than any other UK virtual receptionist service)

Trusted by

FAQ

We’re Answer, a simple, reliable and effective pay-as-you-go message taking and virtual answering service. We’re backed by the expertise of JAM, one of the UK’s longest-established answering services.

Each call costs just £1.75 plus VAT subject to fair usage policy.

We take the caller’s name, company name, telephone number, and message. If you need a bit more, you can get in touch or check out our sister company JAM.

Messages are sent instantly via email, and the information is also stored in your online portal. You also have the option to receive the message via SMS, which costs 10p. You can opt in or out of SMS delivery in your Message Delivery settings.
You can create preset requirements when you sign up with Answer. When a call comes in on your dedicated Answer number, a screen pops up in front of the operator, who is guided by these requirements. You can make changes to these directions online and they’ll be updated straight away.
Still have questions? Speak to one of the friendly team today – Get in Touch.

Let us start handling your calls today!