Pay As You Go Telephone Answering

Available 24/7 to handle your calls

GET STARTED

How Answer.co.uk works for you

step-1
1

Setting Up

Signing up takes just a few minutes. Once done, you can then use the online portal to tell us about your company.

step-2
2

Divert Your Phone

We will issue an 0208 number for you to divert your landline and/or mobile across to.

step-3
3

Answering

Our experienced, award winning operators will answer the calls in your company name, following your pre-set call instructions.

step-4
4

Message

We will then send you your message via SMS/Email. You will also be able to view the message on the online portal.

Key features

Everything you need

24 Hours

24 Hours

Your calls will be answered in your company name 24 hours a day, 7 days a week by a human being in our office

Cost Effective

Cost Effective

Each call is just £1 with no management or setup fee. Answer.co.uk is an extremely cost effective way of giving you a more professional image

Est 1977

Est. 1977

We’ve been in business for 40 years, making us the longest established answering service in the UK

Online Portal

Online Portal

Your account is managed entirely online. You can access your data or make changes 24/7

UK Answering

UK Answering

All your calls are answered inhouse by our UK based operators and are never outsourced

Upgrade

Need more?

If you would like us to take more information, have calls transferred, emergency rotas or just require something a bit more bespoke, we can easily upgrade you to our pureJAM or JAM services

Always ThereTaking your calls, so you don't have to

You can use us to take your calls when you are away, busy or just don’t want to be disturbed.

Sleep SoundlyWe operate around the clock

We offer a 24/7 service. Ideal if you have a support number that you need answering anytime, day or night. We specialise in out of hours answering.

Please HoldDon't miss an important lead or enquiry

You can use Answer.co.uk as an overflow, so we’ll take the calls you’d otherwise miss.

Plans & Pricing

Answer.co.uk is a genuine Pay as You Go service. Calls start at £1 each and are cheaper with larger call bundles. You need only pay for additional call credits when your account is running low, and you only pay for what you use. No hidden prices!


NB: Prices are exclusive of VAT which will be charged at the checkout stage

Top Up Bundle 1

£25
No Bonus Credits Included

  • With our £25 credit package,
    calls cost just £1 each

Top Up Bundle 2

£50
+ we give you an extra £5 of Bonus Credit

  • £50 for £55 of call credit
  • Each call costs you 91p

Top Up Bundle 3

£100
+ we give you an extra £15 of Bonus Credit

  • £100 for £115 of call credit
  • Each call costs you 87p

Top Up Bundle 4

£200
+ we give you an extra £40 of Bonus Credit

  • £200 for £240 of call credit
  • Each call costs you 83p

Top Up Bundle 5

£400
+ we give you an extra £100 of Bonus Credit

  • £400 for £500 of call credit
  • Each call costs you 80p

Top Up Bundle 6

£750
+ we give you an extra £250 of Bonus Credit

  • £750 for £1000 of call credit
  • Each call costs you 75p

FAQ

Common questions and answers

  • Who are we?

    Answer.co.uk is a simple, reliable and effective Pay as you Go Message Taking service, which is backed by the expertise of JAM, one of the UK's longest established Answering Services.

  • How much does each call cost?

    Each call costs £1 plus VAT. However, with larger deposits, this can fall to just 75p per call.

  • What information do you take?

    Name, Company Name, Telephone Number and Message. If you need more, we can do this on our pureJAM service

  • How will the operator know what to do with the call?

    When a call comes in on your dedicated Answer.co.uk number, a screen pops up in front of the operator who is then guided by your preset requirements. Any changes that you make can be done online and is updated straight away.

More Questions?

Have a look at our other FAQ's

CAN'T FIND A SUITABLE ANSWER?

Ask our sales team

Contact Form 0800 975 9933

Our success speaks for itself

Our stats record our success rate by displaying answering rates, average ring time and quality control.


Stats compiled over the last 24 hours
  • %Answer Rate

  • ringsAverage Ring Time

  • %Average Quality

  • minsCustomer Service Response